POLICIES & SUPPORT
How personal information is handled on our corporate website and through our support channel.
Last updated: September 15, 2026
LURE VESTUARIO E ACESSORIOS LTDA, trading as LURE, CNPJ 54.478.485/0001-52, is responsible for the personal data it processes through this corporate website and its support communications. Address: R MACEIO 800, MANAUS, AM, BRAZIL. Contact us using the email below for privacy questions or requests.
This notice covers www.lurebr.online and communications sent to our support address. This corporate website has no account registration or payment form. Individual applications, product websites and third-party checkouts may involve additional processing explained in their own notices. Review those notices when using the relevant service.
When you email us, we receive your email address, the name associated with your message, its contents and attachments. For purchase support, you may provide a product name, order reference and purchase date. Provide only information relevant to your request. Do not send passwords, security codes or complete payment-card details.
Hosting and delivery systems process technical information such as IP addresses, browser information, requested pages and connection times. The website uses Atomicat analytics, which stores visitor and session identifiers and queued events in browser local storage to measure visits and interactions. These tools can process page URLs, referral information and device or browser details. Google Fonts receives technical connection data when fonts load. Browser settings can restrict or clear local storage, although this may affect site functions.
Information is used to respond to enquiries, handle service and purchase requests, operate and protect the website, diagnose technical issues, understand usage and meet legal obligations. Depending on the activity and applicable law, processing relies on steps requested before a contract, performance of a contract, legal obligations, legitimate interests assessed against individual rights, or consent where required. Visiting the website is not blanket consent for every use of personal data.
Website hosting and analytics involve Atomicat and its infrastructure providers. Support email uses Gmail, and typography uses Google Fonts. Relevant order information may be shared with the payment or sales provider involved in resolving your request, or with authorities when legally required. These services may process information outside Brazil. International processing must follow the safeguards and requirements of applicable data protection law.
Support and business records are retained for the purpose of handling requests and for applicable accounting, legal or dispute-related requirements. Retention varies by the type of record and the legal basis; contact us for information about your data. This website uses HTTPS. No internet transmission or storage system can be guaranteed completely secure. Avoid including unnecessary sensitive information in email.
Where applicable, you may request confirmation of processing, access, correction, deletion, anonymization, portability or information about sharing; you may also challenge processing or withdraw consent. Some requests are subject to legal exceptions, including required record retention. Email us with the subject “Privacy request”. We may need proportionate information to verify your identity and will respond within applicable legal time limits. You may also contact the competent data protection authority, including Brazil’s ANPD.
This is a general corporate website, not a service directed to children. If you believe a child has sent us personal information inappropriately, contact us so we can assess the request. We may update this notice to reflect changes in the website or legal requirements. The date above identifies the current version.